Monetizing Google Product Search

So, it looks like Google has finally found a way to monetize Google Product Search.

It’s been discussed for years, ever since Froogle was in beta, how Google would eventually get money out of their free product listings. Retailers have been seeing shifts in traffic for several months now, where clicks are moving away from Google Product Search and over to Google Product Listing Ads.

The exact amount of the shift will depend on the product segment and retailers in question, but the trend is undeniable and feeds into Google’s strategy to more aggressively pull in revenue from their programs. There are still likely to be many changes upcoming for for Google, including potentially new programs which are based on the product data which is sent to Google Product Search. However for now, retailers should aggressively work to expand their Product Listing Ad programs through:

  • Aggressive bidding
  • Campaign and ad group structure
  • Negative keyword lists
  • Promotion text
  • More advanced techniques such as day parting which is now available

After all, if Google is aggressively pushing the program, that can be a powerful current to ride.

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Why SOPA Isn’t A Clean Solution

SOPA, or the Stop Online Privacy Act, is another internet focused measure being circulated as federal legislation around internet use continues to heat up. My estimate is that it takes federal government about 10-15 years to catch up with current innovations overall so we are just now seeing a coming wave of laws which will take aim at policing technology and internet use. That kind of latency is not unheard of, and really whenever there is a technological revolution, there will eventually be laws enacted to follow up on those changes. So whether we are talking about driving laws to catch up with the advent of the automobile and changeover from pedestrian/animal based transportation, or labor laws rising up after factories and industrial lines became wide spread, now we are entering a period where new measures are being penned to catch up with the rise of online business.

SOPA is now being oppossed by industry leaders Google, Facebook, Amazon, and Twitter. Essentially SOPA would allow the federal government to block sites from a U.S. audience which have been shown to be pirating content (estimated to cost $775B in lost revenue annually). There are many problems with this measure as Inc. points out, including a heavy burden on small business, questions for companies with user supplied content, and problems with existing security protocol. Additionally, having such sweeping powers to block sites creates all of kinds of questions about who is doing the blocking and how sites are properly judged.

The good news is that is looks like the issue has gotten enough attention, this measure will not pass in it’s current form. However, it brings to light an important point about why companies like Yahoo, Google, Amazon, and others have found common ground in groups like NetCoalition. The internet is new enough, that the public and government do not have a firm grasp on technical and structural issues to form rules which will bring more positive benefit than negative. It is the responsibility of those engaged in online business to be aware and take part in the formation of rules and regulations which help the public, but do not infringe on the openness which has allowed online business to expand at an exponential rate.

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Amazon Taxes and the Rumor Mill

At the end of 2011, Amazon made a hard push to ensure all of their third-party merchants had provided IRS Form 1099 information. The push was hard enough that Amazon would be deprecate anyone who didn’t complete this (no word if that actually happened). Why now, and what makes it so essential to have this information provided by the end of 2011, or at least before 2012 rolled around?

All of Amazon’s work with individual states suggest that by 2014, Amazon expects to have the internet sales tax issue worked out. As Internet Retailer reported, Amazon has cut a deal with another state, this time being Indiana to solve the tax issue. Their provision pledges that Amazon will voluntarily collect sales by January 1, 2014 for all Indiana consumers on Amazon. Some people believe Amazon is anti-tax, but that’s not the case. As Jeff Bezos has stated, Amazon is just pressing for a sensible tax system, and it’s looking more and more likely a system will be in place within 1-2 years, with a bill being passed either this year or next.

What makes the 2012 push for 1099 forms interesting is a rumor written about by Jason Calacanis that Amazon may open retail stores. That would be a huge change, and if it were to happen, it would make Amazon instantly tax liable in any state which a store is opened in. Adding more credibility to the rumor, the physical store roll out would also make sense because it’s inline with Amazon’s always aggressive strategy, fits with their push to grab offline sales such as Amazon’s Q4 offer to credit consumers to buy on Amazon, would stick it to Walmart (I wouldn’t underestimate this one), and fits with their same day delivery experiments where a consumer could have an item delivered to them same day and thus create a store with very little overhead expenses due to the light inventory.

I don’t usually devote space to speculation, but this rumor has a certain ring to it which may be worth listening to.

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Reverting Back from Holiday Rate Cards

That was a busy holiday season. I imagine everyone will agree we saw about a 15-20% lift year over year for the quarter industry wide, but sometimes the work involved feels like it’s gone up exponentially to achieve those goals. Regardless, when thinking ahead to life outside of Q4, it’s good to keep in mind the end date for holiday rate cards.

Shopzilla has already gone back to standard rates, so this should be a prime location for pushing budget to. On the other side of the coin, some engines are not rolling back rates until January 15th, so throttles should be available if needed.

End of Holiday CPC Rate Card

  • Shopzilla December 25
  • Gifts.com December 31
  • NexTag December 31
  • Shopping.com December 31
  • PriceGrabber January 15
  • Pronto.com January 15
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National Online Sales Tax Moving Forward

Bit by bit, the national sales tax momentum is gaining steam. Dual bills have been introduced in the federal government which is being spurned on by the shoot out between states to establish a revenue stream from booking online sales industry.In the Senate, Lamar Alexander, R-Tenn., Michael Enzi, R-Wyo., and Dick Durbin, D-Ill., are pushing a measure very similar to a House bill being pushed by Steve Womack, R-Ark., and Jackie Speier, D-Calif. The structure to both is similar to what many industry experts are looking for:
  1. Designating a single rate tax structure for all states
  2. Creating a single point of collection for the sales tax
  3. Clearly establishing what items are taxable
There are some differences as well in the bills, specifically measures leaning more toward small businesses.
In terms of history, all current legislation for tax collection are based on a 1992 Supreme Court Case, Quill Corp v. North Dakota. In this case North Dakota attempted to collect sales taxes from Quill based on mail order catalog sales. The court ruled that there needed to be strict standards on having a physical presence in the state to collect taxes, such as an inventory center or retail store. In this case, the Supreme Court stepped in because of a prior case in 1967 which confirmed the governments ability to regulate interstate commerce and taxes. Overall, it’s fascinating to note that present day Internet tax laws are based on mail order catalog sales.
The good news is that legislation is crawling out of the 20th century to catch up with technology. In terms of state sales tax, my best guess says that a law is passed by the end of 2012 and implemented in times for 2013. Hopefully, and likely, this will begin a long line of updated (and possibly streamlined) legislation.
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